Neos: flying with a dog
Cabin and hold are both open, with a comparatively generous 10 kg cabin cap and no stated hold weight ceiling — but Neos publishes no heat or seasonal embargo despite flying long-haul to some of the hottest leisure destinations in its own network.
MyDogCanFly is not affiliated with Neos. The logo is shown for identification only. We do not sell tickets and take no bookings.
⚖️ Where does your dog travel?
Weight includes the carrier or kennel.
⚠️ Key restrictions
🐶 Check whether your dog is snub-nosed
Neos refuses brachycephalic (snub-nosed) breeds in the hold. What the airline itself wrote is in the restrictions above — that text alone says which breeds it turns away.
These 31 breeds are MyDogCanFly's own brachycephalic classification, heaviest first — it is not the list published by Neos. Use it to situate your dog, then read the airline's own wording above and confirm with it before booking.
🌡️ Temperature & hold
No °C threshold, no blackout months, no tarmac-time rule is published — a notable gap for a leisure/charter carrier flying to Zanzibar, Kenya, the Maldives, the Caribbean and Mexico.
📦 Check your crate size for this airline →🦮 Assistance dog
ℹ️ Good to know
🗺️ Where Neos flies with dogs
Flying with a dog on Neos: common questions
Can my dog travel in the cabin on Neos?
Neos — Allowed. Up to 10 kg (pet + carrier), rigid or soft IATA-standard carrier up to 48 × 35 × 29 cm, waterproof floor, cannot open from inside. One pet per passenger — two dogs need two passengers, one carrier each. Guide dogs excepted: up to one per flight, muzzled, free of charge.…
Does Neos carry dogs in the hold?
Hold — Allowed. For animals over 10 kg. Rigid crate up to 100 × 85 × 75 cm, waterproof floor, can't open from inside. No upper weight limit is stated — only the 10 kg floor that puts an animal into hold.…
Does Neos accept flat-faced (brachycephalic) breeds?
Neos — Cabin only, under 10 kg · Hold forbidden. About 17 brachycephalic dog breeds (Boston Terrier, Boxer, Bulldog, French Bulldog, Pug, Shih Tzu, Pekingese and others) and 5 cat breeds (Persian, Himalayan, British Shorthair, Exotic Shorthair, Burmese) are barred from the hold and can only fly under 10 kg in the cabin…
Does Neos suspend dog transport in hot weather?
No °C threshold, no blackout months, no tarmac-time rule is published — a notable gap for a leisure/charter carrier flying to Zanzibar, Kenya, the Maldives, the Caribbean and Mexico.
Are assistance dogs accepted on Neos?
Neos — Assistance dogs. Guide dogs for blind and deaf passengers travel free in the cabin, muzzled at all times. Emotional support animals are explicitly excluded from this category — they travel as standard paid pets instead.
Answers drawn from Neos's published conditions, last verified 8 August 2026. Airline conditions are commercial and can change — confirm at booking.
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